Inspire Dental Tigard
The practice continues their legacy of excellence and strives to elevate it for today’s patients. Innovation takes time and dedication, and Inspire Dental’s team actively engages in conferences, lectures, and workshops to bring in the latest technologies — always seeking the perfect balance between function and beauty, health and radiance.
Tigard, OR
2006
Challenge
The e-commerce site had a high bounce rate and low conversion rates due to poor navigation and a cluttered interface. Users found it difficult to find products, and the checkout process was cumbersome. Our challenge was to streamline the user journey, improve product discoverability, and simplify the checkout process to enhance user experience and increase sales.
Results
The redesigned e-commerce site saw a 40% increase in conversion rates and a 50% reduction in bounce rates. The new intuitive navigation and clean interface improved product discoverability, leading to a 35% increase in average order value. Customer feedback was overwhelmingly positive, with satisfaction ratings rising from 3.8 to 4.7 stars.
35%
Improved onboarding process
25%
Increase in user retention
84%
Increase in time spent on website
"Within just one month, our implant procedure count increased by over 500%! Omni understood the market and tailored marketing plan for my practice. I am grateful for bringing Omni onto our practice"
Dr. Choi
Inspire Dental
Conclusion
Revamping the e-commerce website proved to be a game-changer in enhancing user experience and driving sales. By simplifying the navigation and checkout process, we created a more enjoyable shopping experience that significantly boosted conversion rates and customer satisfaction. This project highlights the critical role of UX design in the success of e-commerce platforms.