La Mirada One Dental
80% production lift. Medi-Cal to PPO conversion. Established practice with aging AR, weak digital presence, declining new patient flow. We rebuilt the brand, repositioned the entire patient acquisition strategy, dropped 20% of Medi-Cal patients, and shifted the mix to PPO premium. Brand transformation drove the financial transformation.
80% production lift. Medi-Cal to PPO conversion. Established practice with aging AR, weak digital presence, declining new patient flow. We rebuilt the brand, repositioned the entire patient acquisition strategy, dropped 20% of Medi-Cal patients, and shifted the mix to PPO premium. Brand transformation drove the financial transformation.
La Mirada One Dental
Challenge
The practice had a loyal base but was heavily skewed toward Medi-Cal and low-reimbursement patients, capping production well below clinical capacity. The goal was to shift the patient mix toward PPO without disrupting existing relationships.
Challenge
The practice had a loyal base but was heavily skewed toward Medi-Cal and low-reimbursement patients, capping production well below clinical capacity. The goal was to shift the patient mix toward PPO without disrupting existing relationships.
Challenge
The practice had a loyal base but was heavily skewed toward Medi-Cal and low-reimbursement patients, capping production well below clinical capacity. The goal was to shift the patient mix toward PPO without disrupting existing relationships.
Solution
We repositioned the entire brand toward premium new website, elevated copy, and a polished aesthetic that signals quality before a patient ever calls. We also leaned into the practice's bilingual capability (Korean and Spanish) as a genuine differentiator in a diverse, competitive corridor where patients want to feel understood.
Solution
We repositioned the entire brand toward premium new website, elevated copy, and a polished aesthetic that signals quality before a patient ever calls. We also leaned into the practice's bilingual capability (Korean and Spanish) as a genuine differentiator in a diverse, competitive corridor where patients want to feel understood.
Solution
We repositioned the entire brand toward premium new website, elevated copy, and a polished aesthetic that signals quality before a patient ever calls. We also leaned into the practice's bilingual capability (Korean and Spanish) as a genuine differentiator in a diverse, competitive corridor where patients want to feel understood.
Result
Production increased 40% after three months, driven by a higher-value PPO patient mix. Case acceptance on elective procedures improved alongside the brand upgrade, and the practice has continued to grow month over month.
Result
Production increased 40% after three months, driven by a higher-value PPO patient mix. Case acceptance on elective procedures improved alongside the brand upgrade, and the practice has continued to grow month over month.
Result
Production increased 40% after three months, driven by a higher-value PPO patient mix. Case acceptance on elective procedures improved alongside the brand upgrade, and the practice has continued to grow month over month.
80% production lift. Medi-Cal to PPO conversion. Established practice with aging AR, weak digital presence, declining new patient flow. We rebuilt the brand, repositioned the entire patient acquisition strategy, dropped 20% of Medi-Cal patients, and shifted the mix to PPO premium. Brand transformation drove the financial transformation.
Dr. Park
"Omni brought a level of strategy that felt very different from a typical agency. They took time to understand our market first, which made the whole plan feel much smarter."
"Omni brought a level of strategy that felt very different from a typical agency. They took time to understand our market first, which made the whole plan feel much smarter."
"Omni brought a level of strategy that felt very different from a typical agency. They took time to understand our market first, which made the whole plan feel much smarter."
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